We are a brand experience design agency defining and designing a new era of customer experience for the Participation Generation – physical and digital experiences people enjoy getting involved in.

We help brands meet the needs of customers by creating end-to-end customer journeys with thoughtful human touches.


Zero Bond: Private members club NYC

A place like no other

Cowshed

Designing a club experience for beauty

Christian Louboutin Flagships

Designing an iconic global branded footprint

Speedread: Brands kick off the new year by helping customers create new lifelong sustainable habits

Brands are helping customers rethink how they shop in a bid to encourage more sustainable lifelong actions

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Wishing you a peaceful Christmas, and plenty of happiness and hope for 2021. Love from all of us at Household
2020 is the year of social and digital connection. The ‘Insperience Economy’ is beginning to boom with new channels and at-home experiences. We’re loving how @Klarna teamed up with Animal Crossing: New Horizon to host a live, immersive shopping event in-game for its users to win clothing for both their digital avatars and IRL.
@zerobondnyc – A place like no other ⠀⠀⠀⠀⠀⠀⠀⠀⠀ ‘The essential gathering place for the free-spirited and the change makers’⠀⠀⠀⠀⠀⠀⠀⠀⠀ Proud to be part of the team and creation of private members club, Zero Bond, NYC ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Watch this space #HouseholdUSA #participationgeneration #luxurybranding #hospitalitybrands #brandexperience
We’re beyond proud to announce that our brand experience creative idea, the ‘Little Reset Brewing Co.’ is amongst the brilliant winners of @createthegreatreset – a creative industry movement led by the Purpose Disruptors to embed the positive environmental shifts that have happened during lockdown. Winners were chosen from more than 200 entries from over 30 agencies and freelancers, which were judged by @newblood_dandad. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ More to follow – in the meantime check out the coverage on @campaignmagazine. #createthereset
Beyond proud and excited to be shortlisted in @createthegreatreset’s ‘most important brief we will ever work on’. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ We’re committed to playing our part in the collective effort towards sustainable change, and we know we can drive behaviour through creativity that’s built around action. Judging happens this weekend by @newblood_dandad. Good luck to all. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ #createthereset #lotsoflittleresets #sustainableaction #creatives #designinspiration #brandexperiencedesign
Starting today, IKEA is hosting its action-orientated One Home, One Planet summit, virtually. Over the next two days, the event will bring together thought leaders from different fields, including our very own Group Strategy Director @michelledp to discuss how we can take action to tackle the climate crisis, inequality and resource scarcity. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ The summit couldn’t have come at a better time as we’ve experienced large shifts in the way we live during lockdown. It’s now vital to understand the role we play in creating a better everyday life for all. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀ #OHOP #peopleandplanetpositive #creativesforgood #sustainability #creativesforclimate #ikea