Re-opening to a new world

With countries around the world at different stages of the COVID-19 pandemic, brands are re-evaluating their retail strategies to meet the new needs of customers, in turn shaping a new retail landscape.

As lockdowns continue to ease and borders slowly re-open, hospitality and tourism brands across the world are focusing on how they can re-engage customers in a new world. Retailers are also continuing to re-open stores and implement digital initiatives to bridge the online and offline experience. Lidl has introduced click and collect lockers for third-party online orders, Apple will re-open North American stores and Italy is targeting European tourists for summer holidays.



Lidl has launched an online chatbot to inform customers of less congested times to visit stores

InPost has installed click and collect lockers in Lidl stores, for third-party businesses

Asda has launched a new website to sell food boxes to vulnerable shoppers

McDonald’s will re-open 30 UK drive-thru restaurants by June

Apple will start a phased re-opening of stores in the US and Canada



Hilton re-opens hotels in China

Hotels are starting to re-open in Spain with strict safety measures

Italy will re-open its borders to European tourists in June

Greece re-opened its beaches with social distancing measures in place

Ryanair has reduced its 2021 passenger traffic target to below 80 million passengers

Aviointeriors SpA has designed two concepts to combat the spread of COVID-19 on aeroplanes

CrowdVision software can detect social distancing in airports

UK bookmaker William Hill is planning a phased re-opening of its stores



Spotify has launched a ‘Listening together’ campaign

AO has unveiled a new TV advert to celebrate local heroes



Vogue and the Council of Fashion Designers of America are helping independent designers widen their reach on Amazon

Baby brand WaterWipes has created an online community platform for new and expecting parents

PinkNews is hosting a virtual Pride march

IKEA designs a guide to building forts for children


Here and helping

We are continuing to work with and help our clients so please let us know if we can help you in any way.

With love, health and strength, Household

Image courtesy of Unsplash

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