As lock-down eases in the UK, non-essential retail re-opens to a new reality.
Re-opening physical stores has seen innovation around digital to drive footfall, as brands encourage shoppers to make the trip to discover what they’ve been missing. Brands are also using this time to re-evaluate how they can make active change on diversity and inclusion. Primark re-opens its stores in England to high customer demand, Zara will close stores to combat its COVID-19 losses and Estèe Lauder unveils its new diversity and inclusion plan.
Retail
Primark re-opens its stores with new safety measures in place
H&M’s Q2 results shows that sales have fallen by 50%
Zara will close as many 1,200 global stores
Mulberry will make at least 25% of its workforce redundant
Reformation founder and CEO steps down after racism accusations
Estée Lauder has unveiled its plan to drive diversity and inclusion
Tesco will use food waste to power six of its stores
Just Eat acquires US competition Grubhub
Hospitality
British Airways will auction its art collection to fundraise
Aman Resorts has implemented new safety procedures in its luxury hotels
The future of hotels post-lockdown
Campaigns
UK department store Liberty, rebrands
Initiatives
Mulberry, Tiffany & Co and Charlotte Tilbury have unveiled digital initiatives to drive footfall to re-opened stores
Klarna has launched a new loyalty programme for repeat customers
L’Oréal is focusing on digital, as sales increased by 53% during the pandemic
Spotify partners with Nars, enabling users to order products through their smart speaker
Amazon has banned the police from using its facial recognition on protesters
Here and helping
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With love, health and strength, Household
Image courtesy of Primark